ENCHANTMENT EXPERIENCE TERMS AND CONDITIONS

1. Booking
(a) Your booking is not considered definite until you agree to these terms and conditions. (b) We do not share customer details with any 3rd parties.

2. Your Travel Arrangements
All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel.

3. Your Health
(a) It is your responsibility to let Soul Camp or intenSati know if you have any injuries and to be mindful at all times of your own body’s capability during the retreat. If you experience any injury or discomfort during any activity during the retreat, then you must desist immediately.
(b) It is also your responsibility to consult a doctor to check that you are sufficiently fit and healthy to undertake cardio classes and other physical activities that you may chose to do whilst on the retreat.
(c) Please advise us of any mental or physical health conditions and dietary requirements. If you have health conditions and dietary requirements that may be affected by the activities offered on our retreats we reserve the right to advise you to desist in the interests of your wellbeing, or others.
(d) Whilst all measures are taken to ensure a high standard of health and safety, this retreat takes place at Casa Palmares and surroundings, situated in La Paz, Mexico and we shall not be responsible for any injuries.

4. Cancellation by you
(a) You (or any member of your party) may cancel your booking at any time, but a refund may not be provided, depending on Casa Palmares’ policies.

5. Amendments by us
Occasionally, changes may have to be made (e.g., instructor, class times or other arrangements), which we reserve the right to do at any time.

6. Cancellation by us
We reserve the right in any circumstances to cancel a retreat.

7. Our liability to you
(a) We accept responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.
(b) We do not accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.
(c) We are not liable for any injuries you may incur. Retreat activities are undertaken at your own risk. We are not liable for any medical or psychiatric conditions, which may develop during or subsequent to the retreat. We are not liable for loss of, or damage to, your personal property.

8. No Liability for possessions
It is your responsibility to ensure that your possessions are kept safe at all times. This includes hire cars or other hired equipment.

9. Complaints
If you have a problem during your retreat, please inform the organizer immediately and she will endeavor to put things right. Please note that we cannot be responsible for the individual behavior of any group member or other guest sharing your accommodation.

10. Privacy Policy
We do not share customer details with any 3rd parties. Any personal information that you provide to us will be used only for the service you requested.

11. Photography
I, for good and valuable consideration, the receipt of which is hereby acknowledged, hereby irrevocably authorize Soul Camp and intenSati to use photographs and videos of me and or my property and authorize them and their assignees, licensees, legal representatives and transferees to use and publish (with or without my name) photographs, pictures, portraits or images in any and all forms and media and in all manners including composite images or distorted representations, and the purposes of publicity, illustration, commercial art, advertising, publishing (including publishing in electronic form on CDs or internet websites), for any product or services, or other lawful uses as may be determined by the photographer or Soul Camp and intenSati. I further waive any and all rights to review or approve any uses of the images, any written copy or finished product. I am of full legal age and have read and fully understand the terms of this release.

Retreat Waiver
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